Decoding Loyalty: The Connected Future of Financial Services

Join Financial Services industry experts to delve in the research and opportunity of the future of financial services.Understand global financial consumer loyalty, attrition drivers, digital experience expectations, and evolving views on data and AI, including agentic applications. This report, based on a survey of 9,500 FSI customers across 22 countries, provides actionable insights for enhancing customer relationships and navigating the future of financial services.

Featured Speakers:

• Eran Agrios, SVP & GM, Financial Services & Insurance, Salesforce
• Niema Alimohammadi, Senior Director, Industry Advisor, Financial Services, Salesforce
• Joey Kim, Director of Product Marketing, Financial Services, Salesforce