March 23, 2018
Growing Skill Gaps Provoke IT’s “Innovation vs. Efficiency” Struggle
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In 2017, all U.S. computer science graduates would have filled less than 9% of all open developer positions. There are plenty of people out there who are suggesting there is a large and growing “skills gap” in the IT world. First, do you agree with them? Second, if so, how did we get to this point?
“My advice is: Provide the services, provide the infrastructure, get the right governance in place — and then let your employees have at it.”
Okay, so how does this history of IT relate to the skills gap today?
Will citizen development—the empowerment of business users to start solving problems previously the domain of IT and the development community—help bridge that skills gap?
So there’s a clear benefit — but a caveat: “As long as you set things up in the right way.” How do companies define the governance around this new cadre of citizen developers?
Make sure that your systems don’t allow users to bypass core governance standards. You don’t allow users to expose data through the firewall, for example, unless it’s governed in the usual ways that the corporation allows.
Make sure that citizen developers only have access to certain types of data, whatever is within their permission role or profile. You only expose the services that are appropriate to the role and profile of that citizen developer. So you build the governance into the system, and then you let them do whatever they want.
Doing these things is the mark of an efficient and innovative IT organization.
Michael Krigsman is one of the experts we’ve been interviewing on the IT skills gap, low-code development, and citizen developers. For more on these topics, check out:
Jonathan Reichental, CIO of the city of Palo Alto, on why we face a skills gap in the Fourth Industrial Revolution; Anna Rodriguez of Slalom on how citizen development can shrink the skills gap; Damian O’Farrill of Autodesk on How Naiveté Fuels Innovation and David Riggan and Sudheer Sura of BMC on why citizen development helps IT departments do more than simply “keep the lights on.”