Michael Dell discusses making digital globalization inclusive in Davos.
Challenges or Opportunities?
While there are great challenges in making digital globalization inclusive, all of the panelists expressed optimism about doing so. “Over the past 30 years, the outcomes for most people have improved far more than anyone would have expected,” Dell said. “So I think of it as the digital opportunity, and I think we’re just at the beginning of that as we look out toward a whole new wave of technologies that are just arriving. The other thing that gives me great hope and optimism is that the rising generation doesn’t see it the way the old folks see it. In our own company, for example, the rising generation is far more diverse than ever before.”
Smith noted that as companies and governments make commitments to closing digital divides, others will follow. “Where there is a model of success, people want to follow it,” she said.
Froman noted that access to technology is opening up the financial system to traditionally marginalized populations.
“I think that technology is setting the table for our future,” Block said. “I very much echo what Michael said. We have to look at a younger generation who views things through a very different lens. They’re more community-minded, they care about how they live, they care about their environment, they care about their people in a different way. And I get very optimistic when I get to spend time with these people because they just bring a different perspective. It’s a cliché to say, but everything is in their hands. They understand technology. They understand the implications of technology.”