Workforce Innovation Playbook

The 4Rs to Building the Human + Agent Workforce.

We’re in the biggest workforce transformation of our lifetime as we unlock the power of humans and agents. This playbook is a guide to help any company augment human productivity, creativity, and purpose with human and agent collaboration.

Salesforce’s 4R’s framework is designed to help any company become agentic by design:

Redesign how work gets done
Reskill your people
Redeploy talent to unlock agility
Rebalance human + agent work

Let’s explore the mindset, steps, and tools to elevate the human experience together.

Questions? Call us at 1800-420-7332

Salesforce 'Workforce Innovation Playbook' cover featuring three smiling diverse individuals (two women and one man) alongside Astro, a Salesforce mascot that is a friendly-looking humanoid robot. The text on the blue background reads: 'Workforce Innovation Playbook' and 'The 4Rs to Building the Human + Agent Workforce'.

First name Enter your first name

Last name Enter your last name

Job title Enter your title

Email Enter a valid email address

Phone Enter a valid phone number

Country/Region Select your country

By registering I confirm that I have read and agree to the Privacy Statement.

This field is required.

Workforce Innovation Playbook

Americas

Europe, Middle East, and Africa

Asia Pacific

Workforce Innovation Playbook

Sign up once to access the Playbook and all our resources.

Americas

Europe, Middle East, and Africa

Asia Pacific