Cloud computing and SaaS have come a long way in a short time. Increased awareness and uptake has accelerated the growth of SaaS products and led to the rise of SaaS Integration Platforms (SIPs) such as Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). Companies will continue to outsource non-core IT activities to specialist service providers who can do it better. The cloud approach can help companies develop end-to-end integrated solutions and allow them to concentrate on what they do best, leaving a wide range of hardware and software IT issues to service providers.
With companies adopting various "aaS" services, long-term relationships with service providers will grow – which in turn will lead to innovation as customers' growing needs are understood and provided for.
In the future, high-performance computing will help with a wide range of business uses, such as analysing large volumes of customer data and monitoring application logs. SaaS may be one day be able to help address critical challenges for business such as predicting which customers will churn or which cross-selling practices work best for your business.
With the need for high-volume data, software performance and backup increasingly daily, it’s easy to see why so many businesses are choosing to outsource to cloud-based providers. If you’re considering a move to a SaaS platform, find out what Salesforce has to offer for businesses of all sizes.