Salesforce es líder en el Cuadrante Mágico 2019 de Gartner para el CRM Customer Engagement Center con Salesforce Service Cloud.
Lea el Informe de 2019.
Creemos que nuestros clientes son el motivo por el cual Salesforce fue reconocida por Gartner como líder por 11 años consecutivos. Este año, estamos posicionados con la más alta capacidad de ejecución y más avanzados para la visión de integridad en el Cuadrante Mágico de CRM Customer Engagement Center.
Salesforce Service Cloud ofrece la capacidad de proporcionar experiencias personalizadas, inteligentes y conectadas a escala a los clientes en cualquier canal.
Estamos encantados de ser homenajeados e inspirados por Gartner Peer Insights como estos (contenido en inglés):
Holy Grail Among All Customer Service
Very Simple To Use And Makes Customer Management Much Easier
Regístrese para leer el informe.
Gartner, Magic Quadrant for the CRM Customer Engagement Center, 11 June 2019, Brian Manusama, Nadine LeBlanc, Simon Harrison
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The report was known as MQ for CRM Customer Service Contact Centers from 2007-2012