We’re happy to help with any questions, comments, or requests related to Salesforce’s Privacy Statement, our data privacy practices, or how Salesforce embraces the General Data Protection Regulation (GDPR).

Please choose the relevant option in the drop-down menu to the right fill out the form to the right, and we’ll be in touch.

Want to learn more about GDPR? Visit our overview page for information and resources.

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Email and SMS

You can manage your receipt of marketing and non-transactional communications from us by clicking on the “unsubscribe” link located on the bottom of our marketing emails, by replying or texting ‘STOP’ if you receive SMS communications or by turning off push notifications on our apps on your device. Additionally, you may unsubscribe here. Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information.

 

Phone

If you want your phone number to be added to our internal Do-Not-Call telemarketing register, please contact us by using this form and selecting the ‘Other privacy enquiry’ option. Please include your first name, last name, company and the phone number you wish to add to our Do-Not-Call register. Alternatively, you can always let us know during a telemarketing call that you do not want to be called again for marketing purposes.

If you would like to unsubscribe from marketing communications from another company using the Salesforce services to send their marketing communications, please contact that company directly.

 

We believe that this answers your request, if not, please select one of the other available options listed.

 

If you would like to opt-out of targeting via the Salesforce DMP technology platform, please click here.

We believe that this answers your request, if not, please select one of the other available options listed.
For all technical support questions, please fill out our Technical Support Form, or call the number listed on that page.

We believe that this answers your request, if not, please select one of the other available options listed.

Trust is Salesforce's #1 value and as part of our commitment to Trust, the confidentiality and security of your personal data is one of our top priorities. The personal data that you submit per this web form will be processed by salesforce.com, inc., The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105 ("Salesforce", "we", "us") for the purpose to best respond to your privacy request.

We will process your personal data only to the extent this is necessary to perform our contract with you and for our legitimate interest in fulfilling your requests and communicating with you. For requests regarding the exercise of data subject rights, we will process your personal data to the extent this is necessary to fulfill our legal obligation to respond to your request in accordance with applicable data protection laws (including the GDPR if you are located in the European Economic Area ("EEA")). Note that we may not be able to fulfill our legal obligation to respond to a data subject request where you fail to provide the required information. If necessary for fulfilling your request, we will share your personal data with our affiliates which may be located outside the EEA and with which we entered into standard contractual clauses for the transfer of data as approved by the European Commission to ensure an adequate level of data protection. We will not share your personal data with any third parties outside the Salesforce group. The personal data submitted will be stored as long as this is necessary to respond to your request.

For more information about our data privacy practices and for details about your related rights (including, if you are located in the EEA, the right to data access, rectification, deletion, porting, restriction of processing and the right to object) please see Salesforce's Privacy Statement or reach out to our Data Protection Officer at privacy@salesforce.com.

Trust is Salesforce's #1 value and as part of our commitment to Trust, the confidentiality and security of your personal data is one of our top priorities. The personal data that you submit per this web form will be processed by salesforce.com, inc., The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105 ("Salesforce", "we", "us") for the purpose to best respond to your privacy request.

We will process your personal data only to the extent this is necessary to perform our contract with you and for our legitimate interest in fulfilling your requests and communicating with you. For requests regarding the exercise of data subject rights, we will process your personal data to the extent this is necessary to fulfill our legal obligation to respond to your request in accordance with applicable data protection laws (including the GDPR if you are located in the European Economic Area ("EEA")). Note that we may not be able to fulfill our legal obligation to respond to a data subject request where you fail to provide the required information. If necessary for fulfilling your request, we will share your personal data with our affiliates which may be located outside the EEA and with which we entered into standard contractual clauses for the transfer of data as approved by the European Commission to ensure an adequate level of data protection. We will not share your personal data with any third parties outside the Salesforce group. The personal data submitted will be stored as long as this is necessary to respond to your request.

For more information about our data privacy practices and for details about your related rights (including, if you are located in the EEA, the right to data access, rectification, deletion, porting, restriction of processing and the right to object) please see Salesforce's Privacy Statement or reach out to our Data Protection Officer at privacy@salesforce.com.

For more information regarding our DPA please review and follow the instructions here.

We believe that this answers your request, if not, please select one of the other available options listed.
Please do reach out to your Account Executive. If you are not sure who that is, please log a case in the Salesforce Help & Training portal; Instructions can be found here.