Salesforce understands better customer experience starts with data privacy.

We’re happy to help with any questions, comments, or requests related to Salesforce’s Privacy Statement, our data privacy practices, or how Salesforce embraces privacy and data protection laws.

Please choose the relevant option in the drop-down menu to the right and follow the instructions provided.

Want to learn more about Salesforce's approach to privacy? Visit our dedicated privacy website for information and resources.

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Email and SMS

You can manage your receipt of marketing and non-transactional communications from us by clicking on the “unsubscribe” link located on the bottom of our marketing emails, by replying or texting ‘STOP’ if you receive SMS communications or by turning off push notifications on our apps on your device. Additionally, you may unsubscribe here. Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information.

 

Phone

If you want your phone number to be added to our internal Do-Not-Call telemarketing register, please contact us by using this form and selecting the ‘Other privacy enquiry’ option. Please include your first name, last name, company and the phone number you wish to add to our Do-Not-Call register. Alternatively, you can always let us know during a telemarketing call that you do not want to be called again for marketing purposes.

If you would like to unsubscribe from marketing communications from another company using the Salesforce services to send their marketing communications, please contact that company directly.

 

We believe that this answers your request, if not, please select one of the other available options listed.

 

If you would like to see opt-out options for Salesforce Audience Studio, please click here.

We believe that this answers your request, if not, please select one of the other available options listed.
If you would like to opt-out of targeting via the Salesforce DMP technology platform, please click here.

We believe that this answers your request, if not, please select one of the other available options listed.
For all technical support questions, please fill out our Technical Support Form, or call the number listed on that page.

We believe that this answers your request, if not, please select one of the other available options listed.

Trust is Salesforce's #1 value and as part of our commitment to Trust, the confidentiality and security of your personal data is one of our top priorities. The personal data that you submit per this web form will be processed by Salesforce, Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105 ("Salesforce", "we", "us") for the purpose to best respond to your privacy request.

We will process your personal data only to the extent this is necessary to perform our contract with you and for our legitimate interest in fulfilling your requests and communicating with you. For requests regarding the exercise of data subject rights, we will process your personal data to the extent this is necessary to fulfill our legal obligation to respond to your request in accordance with applicable privacy and data protection laws. Note that we may not be able to fulfill our legal obligation to respond to a data subject request where you fail to provide the required information. If necessary for fulfilling your request, we will share your personal data with our affiliates which may be located outside the EEA and with which we entered into standard contractual clauses for the transfer of data as approved by the European Commission to ensure an adequate level of data protection. We will not share your personal data with any third parties outside the Salesforce group. The personal data submitted will be stored as long as this is necessary to respond to your request.

For more information about our data privacy practices and for details about your related rights (including the right to data access, rectification, deletion, porting, restriction of processing and the right to object) please see Salesforce's Privacy Statement or reach out to our Data Protection Officer at privacy@salesforce.com.

For requests about your personal data, please fill out this form in order to do one of the following:
Download
We will provide a complete report of your personal data across our systems
Transfer
Package up your data and send it to a desired recipient
Delete
Delete your personal data found in our systems
Update Inaccuracies
Update any inaccuracy you’ve found in our systems” 

If your request is not regarding one of the options listed above, please select the “Other privacy inquiry” option from the dropdown menu at the top of this page.

Trust is Salesforce's #1 value and as part of our commitment to Trust, the confidentiality and security of your personal data is one of our top priorities. The personal data that you submit per this web form will be processed by Salesforce, Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105 ("Salesforce", "we", "us") for the purpose to best respond to your privacy request.

We will process your personal data only to the extent this is necessary to perform our contract with you and for our legitimate interest in fulfilling your requests and communicating with you. For requests regarding the exercise of data subject rights, we will process your personal data to the extent this is necessary to fulfill our legal obligation to respond to your request in accordance with applicable privacy and data protection laws. Note that we may not be able to fulfill our legal obligation to respond to a data subject request where you fail to provide the required information. If necessary for fulfilling your request, we will share your personal data with our affiliates which may be located outside the EEA and with which we entered into standard contractual clauses for the transfer of data as approved by the European Commission to ensure an adequate level of data protection. We will not share your personal data with any third parties outside the Salesforce group. The personal data submitted will be stored as long as this is necessary to respond to your request.

For more information about our data privacy practices and for details about your related rights (including the right to data access, rectification, deletion, porting, restriction of processing and the right to object) please see Salesforce's Privacy Statement or reach out to our Data Protection Officer at privacy@salesforce.com.

 

For more information regarding our DPA please review and follow the instructions here.

We believe that this answers your request, if not, please select one of the other available options listed.
Please do reach out to your Account Executive. If you are not sure who that is, please log a case in the Salesforce Help & Training portal. Instructions can be found here.
Enter a valid email address
To learn more about your privacy rights and how Salesforce protects your personal information, visit our Privacy Statement.
For requests about your personal data, please fill out this form in order to do one of the following:
Download
We will provide a complete report of your personal data across our systems
Transfer
Package up your data and send it to a desired recipient
Delete
Delete your personal data found in our systems
Update Inaccuracies
Update any inaccuracy you’ve found in our systems” 

If your request is not regarding one of the options listed above, please select the “Other privacy inquiry” option from the dropdown menu at the top of this page.