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Salesforce employees discuss the unified Salesforce platform.

Agentforce 2dx News Announcement

Agents

Salesforce Launches Agentforce 2dx: New Capabilities Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, Extend Digital Labor

Mar 05, 2025

Salesforce announces AgentExchange

Agents

Salesforce Launches AgentExchange: the Trusted Marketplace for Agentforce

Mar 04, 2025

zero to a billion

Agents

From Zero to a Billion: Why Metadata Is Key to Building a Massive AI Agent Ecosystem

Mar 03, 2025

AI agent tax stats for 2025

Agents

Salesforce Data: AI Agents Could Slash Tax Filing Time Up to 62%

Mar 11, 2025

Salesforce Advances Innovation in Education with Agentic AI

Agents

Salesforce Advances Innovation in Education with Agentic AI

Mar 10, 2025

Why AI agents are the new user interface

Agents

AI Agents Will Become the New UI, and Apps Take a Backseat

Feb 27, 2025

Agentic AI developer future sentiment

Agents

92% of Developers Report AI Agents Will Help Advance Their Careers

Feb 27, 2025

Silvio Savarese discusses Why a Unified Platform Unlocks AI

Digital Transformation

AI Models Are a Dime a Dozen: How Businesses Win By Moving Beyond the Hype with a Deeply Unified Platform

Feb 20, 2025

Salesforce: Agentic AI Will Reshape the Workforce

Artificial Intelligence

How Digital Labor Will Reshape the Enterprise

Feb 12, 2025

Latest News & Insights

Salesforce Public Sector Interaction Stats

Agents

Could AI Agents Address Billions in Unclaimed Government Benefits? New Research Weighs In

Man performs HVAC inspection on AC unit

Customer Success

Agentforce in Action: How Alpine Intel is Transforming Claims Processing

Smiling woman sitting at a counter with vitamins.

Agents

How Adobe Population Health is Transforming Healthcare Case Management with Agentforce

AI agents transforming customer experience

Agents

Beyond the Chatbot: How AI Agents Are Transforming Customer Service

Image of Box office interior

Artificial Intelligence

Box & Agentforce: How a Unified Data Layer Improves AI Effectiveness

More News & Insights

Media Resources

Executive Leadership

Investor Relations

Research Reports

Customer Success Stories

1-800Accountant taps Agentforce for customer support

Agents

1-800Accountant Adopts Salesforce’s Agentforce to Scale Expertise During Tax Season Surge, Now Resolving 50% of Customer Support Inquiries with Digital Labor

Mar 04, 2025

Agentforce for Healthcare in the workforce

Artificial Intelligence

How Agentic AI Will Ease Healthcare’s Workforce Crisis

Precina scales operations, provides tailored care with Agentforce

Agents

Precina Set to Deliver 24/7, Personalized Diabetes Care Nationally with Agentforce

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Featured Stories

AI agents transforming customer experience

Agents

Beyond the Chatbot: How AI Agents Are Transforming Customer Service

Salesforce: Agentic AI Will Reshape the Workforce

Artificial Intelligence

How Digital Labor Will Reshape the Enterprise

AI agents behind the scenes.

Agents

Enterprise Automation Rewired: Meet the AI Agents Working Behind the Scenes

Mar 04, 2025

CIO Conversations

Medtronic CIO Rashmi Kumar

Agents

WATCH: Can AI Agents Transform the Medical Industry?

Mat Mathews, former CTO at Boys & Girls Clubs of America

Agents

Watch: Experts Discuss the Role of AI Agents in Social Good

Autodesk CIO Prakash Kota and Salesforce CIO Juan Perez discuss how AI agents are impacting the employee experience.

Agents

Watch: Autodesk CIO on How AI Agents Will Impact Workers

Agents

Watch: How to Build Responsible AI with Agentforce

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Latest Research

96%

96% of developers expect AI to change the developer experience for the better.

Copy stat State of IT Report

63%

63% of developers believe AI agents would improve application development speed.

Copy stat State of IT Report

92%

92% of developers report AI agents will help advance their careers.

Copy stat State of IT Report

Marc Benioff, Chair, CEO & Co-Founder

Agentic AI is a new labor model, new productivity model, and a new economic model.

Marc Benioff

Chair, CEO & Co-Founder, Salesforce

From How Digital Labor Will Reshape the Enterprise

Salesforce: Agentic AI Will Reshape the Workforce

More News & Insights

Singapore Airlines and Salesforce announce new collaboration.

Artificial Intelligence

Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry

Mar 11, 2025

Salesforce Announces Investment in Singapore

Agents

Salesforce to Invest USD $1B in Singapore over 5 Years

Mar 11, 2025

AI agent tax stats for 2025

Agents

Salesforce Data: AI Agents Could Slash Tax Filing Time Up to 62%

Mar 11, 2025

Marc and Lynne Benioff Recognized as Top Philanthropists for 10th Year

Philanthropy

Marc and Lynne Benioff Recognized as Top Philanthropists for 10th Year

Mar 11, 2025

Salesforce Recognized Among Most Ethical Companies for 2025

Awards and Recognition

Salesforce Named to World’s Most Ethical Companies List for 16th Year

Mar 11, 2025

Salesforce Advances Innovation in Education with Agentic AI

Agents

Salesforce Advances Innovation in Education with Agentic AI

Mar 10, 2025

AI agents for education stats

Agents

More than 7 in 10 College Students and Administrators Seek AI Agents to Close Support Gaps, Ease Burnout

Mar 10, 2025

Gloria Ramchandani, SVP of Copado, speaks on a CIO Panel at TDX

Agents

IT Leaders at TDX 2025: Don’t Get Left Behind in AI

Mar 07, 2025

Agentforce Hackathon at TDX 2025

Artificial Intelligence

Groundbreaking Business Transformation on Display at TDX Agentforce Hackathon

Mar 06, 2025

TDX Keynote

Artificial Intelligence

Watch: Top News from the TDX Keynote

Mar 06, 2025

Agents

Salesforce Flow – The Road Ahead in 2025

Mar 05, 2025

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