Salesforce Newsroom

Agents

New Data: Gen Z Embraces AI for Social Media Spending

Mar 24, 2025

Salesforce employees discuss the unified Salesforce platform.

Agents

The Key to Tapping a $6T Digital Labor Opportunity: A Deeply Unified Platform for Apps, Data, and AI Agents

Mar 05, 2025

Agents

How Agentic AI Can Fulfill the Promise of Connected Cars

Mar 20, 2025

Salesforce reveals Gen Z automotive industry statistics for 2025

Agents

Gen Z Takes the Wheel: Salesforce Research Shows Strong Demand for AI Agents in Younger Generations

Mar 20, 2025

Salesforce Public Sector Interaction Stats

Agents

Could AI Agents Address Billions in Unclaimed Government Benefits? New Research Weighs In

Mar 19, 2025

Agents

Salesforce Launches Agentforce 2dx: New Capabilities Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, Extend Digital Labor

Mar 05, 2025

Agents

From Zero to a Billion: Why Metadata Is Key to Building a Massive AI Agent Ecosystem

Mar 03, 2025

Agents

Salesforce Launches AgentExchange: the Trusted Marketplace for Agentforce

Mar 04, 2025

Agents

Salesforce Data: AI Agents Could Slash Tax Filing Time Up to 62%

Mar 11, 2025

Agents

Salesforce Advances Innovation in Education with Agentic AI

Mar 10, 2025

Latest News & Insights

Agents

New Data: Gen Z Embraces AI for Social Media Spending

Agents

Watch: Why 3 in 4 Retailers Say Agents Will Be Essential Within A Year

Agents

75% of Retailers Say AI Agents Will Be Essential to Compete

A view of an AI agent checking a users tax return status on a laptop.

Agents

How Agentforce Is Helping Navigate the Complexity of Tax Filing

Agents

Gen Z Takes the Wheel: Salesforce Research Shows Strong Demand for AI Agents in Younger Generations

More News & Insights

Media Resources

Customer Success Stories

1-800Accountant taps Agentforce for customer support

Agents

1-800Accountant Adopts Salesforce’s Agentforce to Scale Expertise During Tax Season Surge, Now Resolving 50% of Customer Support Inquiries with Digital Labor

Mar 04, 2025

Agentforce for Healthcare in the workforce

Artificial Intelligence

How Agentic AI Will Ease Healthcare’s Workforce Crisis

Precina scales operations, provides tailored care with Agentforce

Agents

Precina Set to Deliver 24/7, Personalized Diabetes Care Nationally with Agentforce

How Agentforce Is Helping Navigate the Complexity of Tax Filing

Watch now

Latest Research

04/2024

74% of Gen Zers want AI agents to tell them the best time to buy a car, based on price fluctuations, sales, etc. compared to 53% of baby boomers.

Auto Industry Stats

04/2024

67% of Gen Zers want agents to automatically schedule service appointments for them, compared to 39% of baby boomers.

Auto Industry Stats

04/2024

71% of Gen Zers believe AI agents will make car maintenance easier, compared to 49% of baby boomers.

Auto Industry Stats

More research

No company is better positioned than Salesforce to lead customers through the digital labor revolution. With our deeply unified platform, seamlessly integrating our Customer 360 apps, Data Cloud and Agentforce, we’re already delivering unprecedented levels of productivity, efficiency and cost savings for thousands of companies.

Marc Benioff

Chair, CEO & Co-Founder, Salesforce