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Artificial Intelligence

6 in 10 IT Workers Report Shortage of AI Skills in the Public Sector

Artificial Intelligence

Salesforce Introduces Public Sector Einstein 1 for Service: Trusted AI and Automation Capabilities That Drive Efficiencies for Government Agencies

Trust

Salesforce Launches Playbook to Help Organizations Fortify Defenses Against New Cyber Risks

Artificial Intelligence

Salesforce Introduces New AI Automation and Integration Capabilities Within MuleSoft to Boost Developer and Business Team Productivity

Artificial Intelligence

Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships

Artificial Intelligence

Salesforce Announces the Beta Availability of Einstein Copilot for Tableau: An AI Assistant to Help Make Everyone a Data Expert

Artificial Intelligence

Salesforce Positioned as a Leader in the IDC MarketScape Report for Enterprise B2B Digital Commerce

Artificial Intelligence

Salesforce Service Cloud Contact Center Innovations Help Fuel Better Customer Experiences, Revenue Generation Opportunities with Data and AI

Artificial Intelligence

Retail Roadblock: Lack of Data Strategy Stands in the Way of Generative AI Progress

Digital Transformation

25 Years of Innovation: Sales Cloud EVP Reflects on Waves of Change and Looks Ahead

Public Policy

Salesforce Commends European Parliament’s Endorsement of the EU AI Act: Promoting Safe, Trusted Artificial Intelligence

Automation

Salesforce Unveils Field Service Suite: CRM, Trusted AI, and Data Features to Boost Technician Productivity