Artificial Intelligence
Customer 360
Artificial Intelligence
How Salesforce’s Einstein 1 Platform Transforms Customer Experiences with CRM, AI, Data, and Trust
Customer Success
The Metropolitan Transportation Authority Keeps Customer Service on Track with Salesforce
Artificial Intelligence
Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience
Latest
Analytics
AI Cloud: A Guide to Salesforce’s Trusted, Open, and Business-Ready GPT-Powered Applications
Digital Transformation
Summer ’23 Release: Slack Canvas and More
Automation
Salesforce Introduces the Future of Nonprofit Technology with Real-Time Data, AI, and Automation
Customer Engagement
Salesforce Helps Latinx-Founded Community Bank Uplift Underserved Communities with CRM, Data, and AI
Salesforce Announces Public Sector Compliance Certifications, AI and Automation Tools to Accelerate Mission Impact
Customer 360
Salesforce CRM, Data, and AI Innovations Put Patient Relationships at the Heart of Healthcare Operations
Customer 360
New Research Uncovers 'Data Security Gap' in Healthcare
Customer 360
Reimagined Salesforce Education Cloud Helps Institutions Build Lifelong Student Relationships with Unified Data, Automation, and Intelligence
Artificial Intelligence
Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM
Digital Transformation
Salesforce Launches Sales and Service Suites to Help Companies Drive Faster ROI
Commerce
Salesforce Unveils Commerce Innovations to Help Organizations Across Industries Streamline Operations, Maximize Revenue, and Drive Loyalty
Customer Success
How One of the Biggest Pizza Chains in the U.S. Found the Secret Sauce to Increase Customer Loyalty and Revenue