Stat Library

Top Security and Compliance Benefits Expected from AI agents

1. AI model performance auditing and tracking
2. Threat detection
3. AI model bias identification and mitigation
4. Real-time event monitoring
5. Anamoly detection / behavioral analysis

79% of IT security leaders believe their security practices must transform as AI use increases

75% of IT security leaders believe AI-driven cyber threats will soon outpace traditional defenses

53% of IT security leaders aren’t sure they can deploy AI agents in compliance with regulations and standards

41% of IT security leaders don’t feel prepared for regulatory changes around AI

70% of IT security leaders are concerned about the accuracy and explainability of their AI outputs

60% of organizations aren’t fully transparent into how customer data is used in AI

59% of organizations haven’t perfected their ethical guidelines for AI use

50% of IT security leaders aren’t sure they have quality data to underpin AI agents

52% of IT security leaders aren’t sure they can deploy AI agents with the right guardrails

80% of customer service professionals with AI agents personally trust AI agents for complex troubleshooting.

66% of customer service professionals say their organization uses AI agents — up from 39% in 2025.