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50% of IT security leaders aren’t sure they have quality data to underpin AI agents
Companies now sell through an average of three channels, led by direct field and phone sales.
Recurring product subscriptions and consulting services are the most common revenue models finance teams manage, each cited by 46%.
87% of finance leaders say their company plans to add more consumption-based products in the future.
Only 31% of AI agent deployers fully unify their data before launching AI agents; 69% are still integrating sources, working around gaps, or operating on fragmented data.
Organizations that unify their data before deploying AI agents reach ROI in 7.3 months, versus 8.8 months for those that don’t.
42% of organizations have AI natively embedded across their business applications.
Organizations use an average of 58 business applications.
61% of field service organizations say mobile workers have limited access to relevant customer information while onsite.
Only 16% of field service organizations say their field and back-office technology are united on a single platform.
52% of field service organizations still use spreadsheets to manage field assets, and 43% rely on manual or paper logs.
66% of customer service leaders with AI expect growth in data management roles.
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