Stat Library

80% of business leaders say data is critical for decision-making at their organization.

Only 29% of business leaders use data to inform their strategy in new markets.

73% of business leaders agree data reduces uncertainty.

73% of business leaders agree data helps make accurate decisions.

73% of companies plan to maintain or increase employee training on data skills.

79% of consumers are reassessing their spending on retail due to economic conditions.

Poor service is the #1 reason consumers stop purchasing from a company.

72% of consumers say they will remain loyal to companies that provide faster service.

Consumers’ #1 frustration with organizations is disconnected experiences.

61% of consumers expect instant responses with up-to-date information when interacting across departments.

76% of consumers say they will remain loyal to companies that provide better data security.

65% of consumers say they will remain loyal to companies that offer a more personalized experience.