Stat Library

81% of US tradespeople and technicians work overtime on administrative tasks at least monthly.

81% of US tradespeople and technicians think AI agents can help them do their jobs more efficiently.

80% of US technicians and tradespeople think AI agents would allow for greater focus on the more fulfilling aspects of their jobs.

US technicians and tradespeople estimate AI agents could take 35% of their administrative tasks off their plate — saving over 2 hours per employee, per standard 40-hour work week.

94% of US technicians and tradespeople say hands-free technology would improve their efficiency.

94% of US technicians and tradespeople say hands-free technology would improve their safety.

93% of US technicians and tradespeople say hands-free technology would improve the quality of their work.

47% of US field service appointments do not go according to schedule.

Scheduling conflicts are technicians’ #1 efficiency barrier.

US technicians and tradespeople estimate that 47% of appointments don’t go according to schedule.

38% of US technicians and tradespeople say schedules are often mishandled due to logistical issues.

US technicians and tradespeople estimate it takes an average of 17 minutes to make an appointment, 14 to change it, and 12 minutes to cancel it.