Stat Library

62% of automotive retailers are investing in IoT applications.

68% of original equipment manufacturers are investing in IoT applications.

Only 46% of automotive companies report having comprehensive customer data.

95% of automotive companies use third-party customer data to support their marketing.

33% of consumers prefer OTT services (e.g., Hulu, Netflix, Amazon) over cable.

62% of customers feel satisfied with their communications provider.

50% of wireless customers and 47% of cable customers say they get the best service when they threaten to switch providers.

Just 22% of customers say their communications providers’ self-service options are excellent.

67% of consumers say they would pay more for the benefits of 5G.