Stat Library

47% of students selected their institution for career prospects, but only 11% say they feel very prepared for the world of work.

Students who have a great onboarding experience are 35x more likely to have a great overall university experience.

87% of automotive executives say personalized customer communications drive sales and margins.

Only 22% of automotive retailers and original equipment manufacturers personalize communications across channels.

62% of automotive retailers are investing in IoT applications.

68% of original equipment manufacturers are investing in IoT applications.

95% of automotive companies use third-party customer data to support their marketing.

Only 46% of automotive companies report having comprehensive customer data.

62% of customers feel satisfied with their communications provider.

33% of consumers prefer OTT services (e.g., Hulu, Netflix, Amazon) over cable.

50% of wireless customers and 47% of cable customers say they get the best service when they threaten to switch providers.

Just 22% of customers say their communications providers’ self-service options are excellent.