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| Stat | Report | Month/Year | |
|---|---|---|---|
| The average small business employee spends 10 hours and 47 minutes a week drafting emails that few recipients read. | Slack Small Business Communication | 10/2023 | |
| Small business employees draft an average of 112 emails a week. | Slack Small Business Communication | 10/2023 | |
| On average, small business employees believe their emails are only fully read and understood 36% of the time. | Slack Small Business Communication | 10/2023 | |
| 57% of small business employees say that if an email is “too long” — eight or more sentences — they won’t read the whole thing. | Slack Small Business Communication | 10/2023 | |
| 46% of small business employees say email is an “outdated form of communication.” | Slack Small Business Communication | 10/2023 | |
| 42% of small business employees believe AI tools would increase their productivity, while only 9% say they would decrease it. | Slack Small Business Communication | 10/2023 | |
| 45% of small business employees say they have missed something because they didn’t read an important email. | Slack Small Business Communication | 10/2023 | |
| 57% of small business employees feel bogged down by menial tasks. | Slack Small Business Communication | 10/2023 | |
| Top 3 menial tasks that small business employees say make it harder for them to succeed: 1) Filtering irrelevant emails, 2) Responding to emails, 3) Finding internal information they need | Slack Small Business Communication | 10/2023 | |
| 52% of generative AI users say their usage is increasing. | Generative AI Snapshot: AI Divide | 09/2023 | |
| 64% of non-users of generative AI say they would use the technology more if it was safe/secure. | Generative AI Snapshot: AI Divide | 09/2023 | |
| 49% of the general population would use generative AI if it was integrated into the technology they already use | Generative AI Snapshot: AI Divide | 09/2023 |