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Stat Report Month/Year
The average small business employee spends 10 hours and 47 minutes a week drafting emails that few recipients read. Slack Small Business Communication 10/2023
Small business employees draft an average of 112 emails a week. Slack Small Business Communication 10/2023
On average, small business employees believe their emails are only fully read and understood 36% of the time. Slack Small Business Communication 10/2023
57% of small business employees say that if an email is “too long” — eight or more sentences — they won’t read the whole thing. Slack Small Business Communication 10/2023
46% of small business employees say email is an “outdated form of communication.” Slack Small Business Communication 10/2023
42% of small business employees believe AI tools would increase their productivity, while only 9% say they would decrease it. Slack Small Business Communication 10/2023
45% of small business employees say they have missed something because they didn’t read an important email. Slack Small Business Communication 10/2023
57% of small business employees feel bogged down by menial tasks. Slack Small Business Communication 10/2023
Top 3 menial tasks that small business employees say make it harder for them to succeed: 1) Filtering irrelevant emails, 2) Responding to emails, 3) Finding internal information they need Slack Small Business Communication 10/2023
52% of generative AI users say their usage is increasing. Generative AI Snapshot: AI Divide 09/2023
64% of non-users of generative AI say they would use the technology more if it was safe/secure. Generative AI Snapshot: AI Divide 09/2023
49% of the general population would use generative AI if it was integrated into the technology they already use Generative AI Snapshot: AI Divide 09/2023
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