Stat Library

48% of desk workers are uncomfortable sharing their AI use with their manager

Top reasons workers don’t want to admit they used AI:

• Feeling that using AI is cheating
• Fear of being seen as less competent
• Fear of being seen as lazy

61% of desk workers have spent less than five hours on AI training.

7% of desk workers consider themselves expert AI users.

76% of desk workers feel urgency to become an AI expert.

68% of desk workers believe new college graduates have more AI skills than the average employee.

60% of consumers say advances in AI make trust even more important

72% of consumers trust companies less than they did a year ago

65% of consumers feel companies are reckless with customer data

69% of consumers expect consistent interactions across departments

43% of Gen Z and millennials say AI raises the bar for customer experiences, compared to just 32% of baby boomers

34% of consumers would work with an AI agent instead of a person to avoid repeating themselves