95% of organizations report integration as a hurdle to implementing AI effectively.
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The average enterprise uses 897 apps.
71% of all customer engagements occur in a digital format.
97% of IT leaders acknowledge that their organizations struggle with integrating end-user experiences.
71% of applications are not fully integrated or connected in 2025.
87% of IT leaders agree that API management within their organization could be improved.
IT leaders estimate developers spend 39% of their time on creating custom integrations to deliver new digital capabilities.
IT budget estimates have increased by an average of 61.9% since last year.
On average, APIs and API-related implementations now account for 40% of company revenue, according to IT leaders — up from 25% in 2018.
93% of IT leaders plan to introduce AI agents within the next 2 years.
84% of enterprise CIOs say AI will be as important to their businesses as the internet.
90% of constituents would use an AI agent to interact with the public sector
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