Stat Library

81% of SMB leaders are optimistic about the future of their business

51% of SMB leaders worry their company will fall behind when it comes to technology.

73% of leaders of growing SMBs say they keep pace with larger businesses when it comes to technology, vs. 42% of leaders at declining SMBs.

46% of SMB leaders feel overwhelmed by too many business tools

SMBs’ top factors for evaluating new technology:

1. AI capabilities
2. Ease of use
3. Price

81% of SMB leaders say they would spend more for technology from trusted vendors

75% of SMBs are experimenting with or using AI.

• 41% are actively experimenting with AI
• 34% have fully implemented AI in their operations

Growing SMBs are 1.8x more likely to invest in AI than declining SMBs.

91% of SMBs with AI say it boosts their revenue

90% of SMB leaders with AI say it makes operations more efficient.

78% of SMB leaders with AI say it will be a game changer for their company.

SMB leaders’ #1 concern about AI is security.