Stat Library

36% of ecommerce organizations experienced a site outage within the past year.

Extent to which ecommerce organizations sell internationally:

1. 34% domestic sales only
2. 33% select international countries
3. 33% wherever legally allowed

Foreign sales drive an estimated 39% of revenue, on average, at companies that sell internationally.

95% of ecommerce professionals say customer service drives incremental revenue.

Only 5% of organizations can make changes to their digital storefront within minutes.

Ecommerce organizations accepting the following payment types:

1. Credit cards: 76%
2. Bank transfers: 70%
3. PayPal: 70%
4. Apple Pay: 64%
5. Payment installments: 58%
6. Loyalty points: 55%
7. Gift cards: 49%
8. Cryptocurrency: 30%

Employees who feel pressured to work after hours report 20% lower productivity throughout the day.

37% of desk workers log on outside of their company’s standard hours at least weekly — 54% of whom say it’s because they feel pressured to, not because they choose to.

27% of desk workers — and 55% of executives — say they spend too much time in meetings.

25% of desk workers — and 43% of executives — say they spend too much time in email.

20% of desk workers say they don’t have enough time to connect with coworkers.

50% of desk workers say they rarely or never take breaks during the workday. These workers are 1.7x more likely than their peers to experience burnout.