Stat Library

63% of salespeople expect generative AI learning opportunities from their employer.

67% of salespeople say their employer doesn’t provide generative AI training.

57% of service professionals expect generative AI learning opportunities from their employer.

64% of service professionals say their employer doesn’t provide generative AI training.

47% of salespeople don’t know how to effectively use generative AI.

54% of service professionals don’t know how to effectively use generative AI.

49% of salespeople don’t know how to safely use generative AI.

68% of desk workers say generative AI will help them better serve customers.

67% of desk workers say generative AI will help them get more out of their other technology investments.

Desk workers estimate generative AI will save them five hours per week.

61% of desk workers use or plan to use generative AI.

58% of desk workers who plan to use generative AI don’t know how to use it safely.