US technicians and tradespeople estimate that 47% of appointments don’t go according to schedule.
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38% of US technicians and tradespeople say schedules are often mishandled due to logistical issues.
US technicians and tradespeople estimate it takes an average of 17 minutes to make an appointment, 14 to change it, and 12 minutes to cancel it.
66% US tradespeople and technicians feel burned out at least monthly.
US tradespeople and technicians waste over 7 hours per week on administrative tasks.
37% of US tradespeople and technicians say administrative tasks keep them from their real work.
87% of Americans say they would use an AI agent to navigate public sector processes
46% of Americans find interacting with the government when they have questions or need help challenging
35% of Americans say its hard to find public services relevant to their individual needs
41% of Americans say they’ve missed deadlines due to complicated or confusing government interactions.
73% of Americans wish the government would proactively offer more relevant services
89% of Americans are interested in automatic emergency response coordination
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