Stat Library

39% of healthcare professionals feel personally prepared to use AI agents.

Medical professionals estimate AI agents could reduce nurses’ administrative burdens by 39% and doctors’ by 30%.

61% of U.S. car owners/lessees want AI agents to find and recommend the best car for their needs.

82% of U.S. car owners/lessees are interested in AI agents alerting them of mechanical problems.

70% of U.S. car owners/lessees would use an AI agent to diagnose and address car issues in real time.

56% of U.S. car owners/lessees believe AI agents will simplify car maintenance.

63% of U.S. car owners/lessees want AI agents to optimize routes with in-car navigation based on their preferences.

50% of consumers expect AI to impact their relationships with financial service institutions more than other industries.

• 59% of Gen Z
• 55% of millennials
• 49% of Gen X
• 38% of baby boomers

Consumers interested in the following financial services AI use cases:

• 77% Preventing and detecting fraud
• 73% Identifying opportunities for lower prices/fees
• 61% Completing routine tasks
• 60% Getting financial education/advice
• 60% Getting customized financial services offers
• 57% Planning or managing a budget
• 55% Solving customer service issues

Only 41% of wealth management clients are fully satisfied with their financial service institution’s customer service speed and effectiveness.

46% of consumers, including 55% of high earners, would remain with a financial service institution for excellent customer experience, even with higher rates/fees.

85% of manufacturers believe they must transform their day-to-day operations to remain competitive.