Stat Library

Top factors in consumers’ purchase decisions:

1. Value for money
2. Meeting needs quickly

US tradespeople and technicians waste over 7 hours per week on administrative tasks.

37% of US tradespeople and technicians say administrative tasks keep them from their real work.

81% of US tradespeople and technicians work overtime on administrative tasks at least monthly.

81% of US tradespeople and technicians think AI agents can help them do their jobs more efficiently.

80% of US technicians and tradespeople think AI agents would allow for greater focus on the more fulfilling aspects of their jobs.

US technicians and tradespeople estimate AI agents could take 35% of their administrative tasks off their plate — saving over 2 hours per employee, per standard 40-hour work week.

94% of US technicians and tradespeople say hands-free technology would improve their efficiency.

94% of US technicians and tradespeople say hands-free technology would improve their safety.

93% of US technicians and tradespeople say hands-free technology would improve the quality of their work.

47% of US field service appointments do not go according to schedule.

Scheduling conflicts are technicians’ #1 efficiency barrier.