Stat Library

73% of Americans wish the government would proactively offer more relevant services

Americans say the most important improvements the public sector can make to its service delivery are:

• (1, tied) reduce the number of steps required to address their needs
• (1, tied) speed up response times
• (3) Offer services that better address individuals’ unique needs
• (4) Proactively reach out with relevant info or services
• (5) Offer 24/7 support

88% of Americans are interested in being automatically enrolled in government programs they qualify for

83% of healthcare workers are interested in using AI agents if it means spending less time on administrative tasks.

87% of healthcare workers admit they work late each week just to finish their administrative duties.

59% of healthcare administrators and clinicians say time spent on admin tasks erodes job satisfaction.

Healthcare administrative workers estimate AI agents would save them ten hours weekly in paperwork.

71% of healthcare workers predict AI agents will be essential to healthcare operations within five years.

Medical professionals estimate AI agents could reduce nurses’ administrative burdens by 39% and doctors’ by 30%.

70% of healthcare workers say they want to use AI agents at work.

39% of healthcare professionals feel personally prepared to use AI agents.

70% of U.S. car owners/lessees would use an AI agent to diagnose and address car issues in real time.