Stat Library

70% of manufacturers have field service operations

AI adoption among manufacturing organizations:

• 36%: Fully implemented
• 44%: Experimenting
• 15%: Evaluating
• 4%: No intentions to use

Small business owners lose an average of 96 minutes of productivity daily to tasks they deem unproductive.

17% of small business owners say context switching between multiple apps and tools leads to wasted time.

The average small business owner uses four different tools, apps, or programs throughout the workday.

59% of small business owners incorporated new technology into their workplace this year.

Top time-wasters for small business owners:

• Non-work-related distractions (57%)
• Procrastination (47%)
• Waiting for status updates from multiple tools and stakeholders (28%)

83% of tech decision makers don’t believe a closed ecosystem will still be the norm by June 2026.

Security challenges, interoperability issues, and resistance from major AI companies are the biggest issues for open ecosystem adoption, according to tech decision makers who have adopted AI.

65% of the global C-suite say trust in AI plays a role in driving revenue.

67% of the global C-suite say trust in AI plays a role in driving competitiveness.

64% of the global C-suite say trust in AI plays a role in driving customer satisfaction.