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73% of media and entertainment companies have added a new revenue stream within the past 12 months.
64% of media and entertainment professionals expect flat or lowered ad revenues over the next 18 months.
69% of media and entertainment industry leaders say a single view of customer data is critical, but only 11% say they have one.
99% of media and entertainment companies are investing in operational efficiency.
Advertisers’ plans for media spend over next 18 months:
- 15% increase
- 25% maintain
- 39% decrease
- 21% don’t know
Improved customer satisfaction is the top priority for media and entertainment companies.
Media and entertainment companies report 17% annual customer churn rates on average.
Increased competition is the top challenge for media and entertainment companies.
53% of nonprofit employees say their nonprofit has strong relationships with donors.
Only 52% of nonprofit employees say their nonprofit has strong relationships with the media.
54% of nonprofit employees say strategic decisions are made slowly at their organization.
74% of nonprofit employees say digital transformation is essential.
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