Stat Library

Top Factors That Increase Shoppers’ Trust in AI Agents

1. Data privacy and security protections
2. Ability to easily turn it off/on
3. Require approval before any purchase
4. Transparency over how data is used
5. Available human customer service backup

89% of retailers with AI say it increases their online sales volume.

85% of retailers with AI say it reduces their operating costs

89% of retailers say the role of store associates is getting broader

88% of retailers say unified commerce will significantly impact their business objectives

94% of medical professionals say AI agents would be valuable for care coordination

56% of developers say their data quality and accuracy isn’t sufficient to build and deploy AI agents

80% of developers believe their organizations must update infrastructure in order to build and deploy AI agents

77% of developers believe low-code/no-code tools help democratize AI

63% of developers believe AI agents would improve app development speed

92% of developers expect AI agents to help advance their careers

Developers’ top focus areas for AI agents:

1. Oversight and optimization
2. Editing code written by AI
3. Architecting complex systems