Year: <span>2018</span>

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Customer Success

City of Chicago Launches New 311 System Built on the Salesforce Platform

Company Culture

Salesforce co-CEO Keith Block Discusses the Trust Crisis and Digital Transformation in a Q&A with Fortune

Awards and Recognition

The Cheddar Awards: Salesforce Chairman and co-CEO Marc Benioff is 2018’s “Most Woke” Business Leader

Commerce

Salesforce Releases Fifth Edition of “State of Marketing Report” – Marketers Prioritize AI-Powered Personalization and Emphasize Customer Trust

Trust

Paula Goldman Joins Salesforce as VP, Chief Ethical and Humane Use Officer

Customer Engagement

Q&A: Brian Millham Discusses Salesforce’s Customer Success Group

Business as a Platform for Change

CNN Profiles Marc Benioff, Highlighting Salesforce co-CEO’s Dedication to Leading with Values and Call for National Privacy Law

Innovation

Salesforce Chief Scientist Richard Socher Discusses the Impact of AI at Fortune Global Tech Forum

Company Culture

Salesforce’s Marc Benioff Discusses “Phenomenal” Q3 with with CNBC’s Jim Cramer, Forecasts “Strong Fiscal Year Ahead”

Artificial Intelligence

McKinsey Global Institute: AI Critical for Productivity, Economic Growth

Business as a Platform for Change

Salesforce co-CEO Marc Benioff Calls for Businesses to Embrace Values-Driven Change in MSNBC Interview

Digital Transformation

At Carnegie Mellon University, Salesforce co-CEO Keith Block Discusses Radical Shifts in Technology and the Trust Crisis