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connectivity benchmark

Salesforce Research Reveals Organizations Today Use Over 1,000 Applications – But 70% Remain Disconnected from One Another and the Core Business

digital transformation in healthcare

How Will Digital Transformation for Healthcare Evolve in 2023?

Artificial Intelligence

How Salesforce’s AI-Designed Proteins Could Help Uncover Potential Medical Treatments

connected customer research


Personalization, Data Security, and Speed Drive Customer Loyalty Amid Uncertainty — Salesforce Research

Business Owner

Stakeholder Capitalism

Salesforce Mentorship Program Pairs Black-Owned Businesses with Growth Resources

Customer Service and Support

Nearly 80% of High-Performing Field Service Organizations Use AI — Here’s What Else They’re Doing Right

Digital Transformation

Organizations See Nearly 300% Return on Investment with Salesforce Marketing Cloud, Research Reveals


Walmart Commerce Technologies and Salesforce Are Teaming Up to Unlock Local Fulfillment and Delivery Solutions for Retailers



Salesforce Unveils Commerce Innovations to Help Organizations Across Industries Streamline Operations, Maximize Revenue, and Drive Loyalty


Customer Success

How One of the Biggest Pizza Chains in the U.S. Found the Secret Sauce to Increase Customer Loyalty and Revenue

Digital Transformation

Salesforce Spring ’23 Release — Here’s What’s New

tech ethics

Artificial Intelligence

Why Salesforce Aims to Build Products That Are ‘Ethical by Design’