Box & Agentforce: How a Unified Data Layer Improves AI Effectiveness

One of the biggest challenges the secure intelligent content management company, Box, has tried to solve is how to speed up its business processes to keep up with growth.

Now using Agentforce, Box has been able to:

• Centralize unstructured data: Agentforce, combined with Box helps consolidate data from numerous locations like customer relationship management data, sales presentations and training documents into a unified, secure, and consistently accessible system.
• Accelerate key processes: Agentforce enables Box and its customers to reduce task completion times, like partner onboarding from weeks or hours.
• Respond to Requests for Proposals (RFPs): Using Agentforce with Box AI, Box can assess if responding to an, RFP, RFI,, or RFX is a good fit in seconds.

Agentforce and Box AI are working together to automate workflows and enhance decision making processes, freeing up time for Box’s employees to focus on higher-value activities.