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1. New technologies are helping to navigate disruption and create new business models

 
Animated Pie Chart showing 56%

Fifty-six per cent of SME leaders in the UK say that their businesses could not have survived the pandemic using technology from a decade ago.

 

2. SMEs are meeting new customers in new places

 
Animated Pie Chart showing 54%

Fifty-four per cent of UK SMEs have increased their online presence over the past year.

 

3. At-home and hybrid working will be part of the future of work

 
Animated Pie Chart showing more than 49%

Less than half of SME leaders in the UK expect their employees to work in the office long-term.

 

4. We’ve moved firmly into a digital-first world and there’s no turning back

 
Animated Pie Chart showing 65%

Sixty-five per cent of global SMEs say that they survived the pandemic because of digitalisation.