Omnichannel in Europe: Lessons from Leading Retailers

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With growing and emerging technologies transforming commerce, it’s imperative that retailers understand the impact of online and offline customer experiences. The European Omnichannel Retail Research illuminates the far-reaching insights and deep discernments on market-ahead innovations, technologies, and retail trends.

In collaboration with Coresight Research and Salesforce, the research is based on a survey of 500 senior retail executives based in France, Germany, Italy, Netherlands, Nordics, Spain and the U.K., as well as on interviews with senior executives from leading European retailers who shared:

  • Current stage of omnichannel maturity in Europe
  • Market forces affecting European retailers
  • Data, cost and integration challenges
  • Omnichannel Path to Success
  • Key Consideration: Top Three Questions to Guide Your Omnichannel Journey

Download the Omnichannel Retail Research to discover the trends, challenges, and opportunities presented in the retail market and prepare your business for future success.


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