Data and AI are driving transformation in the social housing sector, empowering human roles, enhancing customer experiences, and tackling challenges to meet increasing demand. In this edition, we spotlight innovative data technologies shaping the sector, featuring insights from housing associations Home Group, Riverside, and Woonstad Rotterdam. Additionally, we delve into the profound potential of AI to improve relationships, boost efficiency, and build trust within communities.
Dive in to uncover the future of social housing powered by AI and data innovation:
- Innovative Solutions: Discover Agentforce, our AI-powered customer service solution, designed to streamline case management and automate routine queries.
- Predictive Insights: Learn how AI delivers actionable insights to help frontline teams focus on providing personalised and meaningful support.
- Operational Excellence: See how housing providers can foster better tenant and stakeholder engagement with tools that improve efficiency and trust.
