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Introducing the Agentic Contact Center: AI, Channels, CRM All in One

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Introducing the Agentic Contact Center: AI, Channels, CRM All in One

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Back from the Brink: How AI Helped Save Petaluma Creamery

How Petaluma Creamery successfully revitalized its cheesemaking operation by replacing manual, paper-based processes with Agentforce.

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Latest Research

87
87% of sales organizations currently use some form of AI for tasks like prospecting, forecasting, lead scoring, or drafting emails. 
State of Sales
54%
54% of sellers say they’ve used agents, and nearly 9 in 10 plan to by 2027.
State of Sales
92%
92% of sellers with AI agents say it benefits their prospecting efforts.
State of Sales
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Marc Benioff, Chair, CEO & Co-Founder
We’ve rebuilt Salesforce to become the operating system for the Agentic Enterprise, bringing humans and agents together on one trusted platform. And the more intelligence moves to where work happens, the more valuable Salesforce becomes.
Marc Benioff
Chair and CEO, Salesforce
From Salesforce Delivers Record Fourth Quarter Fiscal 2026 Results
FY26 Q4 Earnings Highlights

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