Salesforce Announces Fiscal 2016 First Quarter Results

Becomes First Enterprise Cloud Computing Company to Reach $6 Billion Revenue Run Rate

Revenue of $1.51 Billion, up 23% Year-Over-Year, 27% in Constant Currency
Deferred Revenue of $3.06 Billion, up 31% Year-Over-Year, 36% in Constant Currency
Unbilled Deferred Revenue of Approximately $6.0 Billion, up 25% Year-Over-Year
Operating Cash Flow of $731 Million, up 54% Year-Over-Year
Initiates Second Quarter Revenue Guidance of $1.59 Billion to $1.60 Billion
Raises FY16 Revenue Guidance to $6.52 Billion to $6.55 Billion

SAN FRANCISCO, Calif. – May 20, 2015 – Salesforce (NYSE: CRM), the Customer Success Platform and world’s #1 CRM company, today announced results for its fiscal first quarter ended April 30, 2015.

“Salesforce has surpassed the $6 billion annual revenue run rate faster than any other enterprise software company, and our current outlook puts us on track to reach a $7 billion revenue run rate later this year,” said Marc Benioff, Chairman and CEO, Salesforce. “Our goal is to be the fastest to reach $10 billion in annual revenue.”

Salesforce delivered the following results for its fiscal first quarter 2016:

Revenue: Total Q1 revenue was $1.51 billion, an increase of 23% year-over-year, and 27% in constant currency. Subscription and support revenues were $1.41 billion, an increase of 22% year-over-year. Professional services and other revenues were $106 million, an increase of 33% year-over-year.

Earnings per Share: Q1 GAAP diluted earnings per share was $0.01, and non-GAAP diluted earnings per share was $0.16. The company’s non-GAAP results exclude the effects of $143 million in stock-based compensation expense, $40 million in amortization of purchased intangibles, $0.8 million in amortization of acquired lease intangibles, $6 million in net non-cash interest expense related to the company’s convertible senior notes, and a one-time gain of $37 million in operating lease termination resulting from a building purchase, and are based on a projected long-term non-GAAP tax rate of 36.5%. Diluted GAAP and non-GAAP earnings per share calculations are based on approximately 664 million diluted shares outstanding during the quarter.

Cash: Cash generated from operations for the fiscal first quarter was $731 million, an increase of 54% year-over-year. Total cash, cash equivalents and marketable securities finished the quarter at $1.92 billion.

Deferred Revenue: Deferred revenue on the balance sheet as of April 30, 2015 was $3.06 billion, an increase of 31% year-over-year, and 36% in constant currency. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the first quarter at approximately $6.0 billion, up 25% year-over-year.

As of May 20, 2015, the company is initiating revenue, earnings per share, and deferred revenue guidance for its second quarter of fiscal year 2016. In addition, the company is raising its full fiscal year 2016 revenue, earnings per share, and operating cash flow guidance previously provided on February 25, 2015.

Q2 FY16 Guidance: Revenue for the company’s second fiscal quarter is projected to be approximately $1.59 billion to $1.60 billion, an increase of 21% year-over-year.

GAAP loss per share is expected to be in the range of ($0.01) to $0.00, while diluted non-GAAP earnings per share is expected to be in the range of $0.17 to $0.18. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $142 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $39 million, amortization of acquired leases, expected to be approximately $1 million, and net non-cash interest expense related to the 0.25% convertible senior notes, due 2018, expected to be approximately $6 million. Per share estimates assume a GAAP tax rate of approximately 70%, which reflects the estimated quarterly change in the tax valuation allowance, and a projected long-term non-GAAP tax rate of 36.5%. Note that the tax valuation allowance adds complexity to this forecast, and can cause volatility in the forecasted GAAP tax rate. The GAAP loss per share calculation assumes an average basic share count of approximately 659 million shares, and the non-GAAP earnings per share calculation assumes an average fully diluted share count of approximately 678 million shares.

On balance sheet deferred revenue growth for the second fiscal quarter is projected to be in the mid- to high-20s percentages year-over-year.

Full Year FY16 Guidance: Revenue for the company’s full fiscal year 2016 is projected to be approximately $6.52 billion to $6.55 billion, an increase of 21% to 22% year-over-year, which includes an FX headwind of approximately $175 million to $200 million.

GAAP loss per share is expected to be in the range of ($0.12) to ($0.10) while diluted non-GAAP earnings per share is expected to be in the range of $0.69 to $0.71. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $603 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $155 million, amortization of acquired leases, expected to be approximately $3 million, gains on sales of land and building improvements, expected to be approximately $20 million, net non-cash interest expense related to the 0.25% convertible senior notes, due 2018, expected to be approximately $24 million, and lease termination resulting from the first quarter purchase of an office building, expected to be a gain of approximately $37 million. Per share estimates assume a GAAP tax rate of approximately 195%, which reflects the estimated annual change in the tax valuation allowance, and a projected long-term non-GAAP tax rate of 36.5%. Note that the tax valuation allowance adds complexity to this forecast, and can cause volatility in the forecasted GAAP tax rate. The GAAP loss per share calculation assumes an average basic share count of approximately 662 million shares, and the non-GAAP earnings per share calculation assumes an average fully diluted share count of approximately 680 million shares.

Operating cash flow growth for the company’s full fiscal year 2016 is projected to be approximately 24% to 25% year-over-year.

The following is a per share reconciliation of GAAP earnings per share to diluted non-GAAP earnings per share guidance for the second quarter and full fiscal year:


Quarterly Conference Call

Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 38351690. A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) Jun. 19, 2015.

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Non-GAAP Financial Measures: This press release includes information about non-GAAP earnings per share and non-GAAP tax rates (collectively the “non-GAAP financial measures”). Non-GAAP earnings per share estimates exclude the impact of the following items: stock-based compensation, amortization of acquisition-related intangibles, amortization of acquired leases, the net amortization of debt discount on the company’s convertible senior notes, and gains/losses on conversions of the company’s convertible senior notes, gains/losses on sales of land and building improvements, and termination of office leases, as well as income tax adjustments. The purpose of the non-GAAP tax rate is to quantify the excluded tax adjustments and the tax consequences associated with the above excluded items. The company reports a projected long-term tax rate to eliminate the effects of non-recurring and period specific items which can vary in size and frequency. This projected long-term non-GAAP tax rate could be subject to change in the future for a variety of reasons, for example, significant changes in the company’s geographic earnings mix including acquisition activity, or fundamental tax law changes in major jurisdictions where the company operates. These non-GAAP financial measures are not measurements of financial performance prepared in accordance with U.S. generally accepted accounting principles. The method used to produce non-GAAP financial measures is not computed according to GAAP and may differ from the methods used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company’s consolidated financial statements prepared in accordance with GAAP.

The primary purpose of these non-GAAP measures is to provide supplemental information that may prove useful to investors who wish to consider the impact of certain non-cash items on the company’s operating performance. Non-cash stock-based compensation, amortization of acquisition-related intangible assets, amortization of acquired leases, the net amortization of debt discount on the company’s convertible senior notes, gains/losses on the sales of land and building improvements and termination of office leases, and gains/losses on conversions of the company’s convertible senior notes, are being excluded from the company’s FY16 financial results because the decisions which gave rise to these expenses were not made to increase revenue in a particular period, but were made for the company’s long-term benefit over multiple periods. While strategic decisions, such as those related to the issuance of equity awards, resulting in stock-based compensation, the acquisitions of companies, real estate activity, or the issuance of convertible senior notes, are made to further the company’s long-term strategic objectives and impact the company’s statement of operations under GAAP measures, these items affect multiple periods and management is not able to change or affect these items in any particular period. As such, supplementing GAAP disclosure with non-GAAP disclosure using the non-GAAP measures provides management with an additional view of operational performance by excluding expenses that are not directly related to performance in any particular period, and management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company’s performance.

In addition, the majority of the company’s industry peers report non-GAAP operating results that exclude certain non-cash or non-recurring items, such as certain one-time charges. As significant unusual or discrete events occur, such as real estate activity, the results may be excluded in the period in which the events occur. Management believes that the provision of supplemental non-GAAP information will enable a more complete comparison of the company’s relative performance.

Specifically, management is excluding the following items from its non-GAAP earnings per share for Q1 and its non-GAAP estimates for Q2 and FY16:

• Stock-Based Expenses: The company’s compensation strategy includes the use of stock-based compensation to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.

• Amortization of Purchased Intangibles and Acquired Leases: The company views amortization of acquisition- and building-related intangible assets, such as the amortization of the cost associated with an acquired company’s research and development efforts, trade names, customer lists and customer relationships, and acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, one that is not typically affected by operations during any particular period.

• Amortization of Debt Discount: Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer’s non-convertible debt borrowing rate. Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company’s $1.15 billion of convertible senior notes due 2018 that were issued in a private placement in March 2013. The imputed interest rate was approximately 2.5% for the convertible notes due 2018, while the actual coupon interest rate of the notes is 0.25%. The difference between the imputed interest expense and the coupon interest expense, net of the interest amount capitalized, is excluded from management’s assessment of the company’s operating performance because management believes that this non-cash expense is not indicative of ongoing operating performance. Management believes that the exclusion of the non-cash interest expense provides investors an enhanced view of the company’s operational performance.

• Non-Cash Gains/Losses on Conversion of Debt: Upon settlement of the company’s convertible senior notes, we attribute the fair value of the consideration transferred to the liability and equity components of the convertible senior notes. The difference between the fair value of consideration attributed to the liability component and the carrying value of the liability as of settlement date is recorded as a non-cash gain or loss on the statement of operations. Management believes that the exclusion of the non-cash gain/loss provides investors an enhanced view of the company’s operational performance.

• Gain on Sales of Land and Building Improvements: The Company views the non-operating gains associated with the sales of the land and building improvements at Mission Bay to be a discrete item. Management believes that the exclusion of the gains provides investors an enhanced view of the Company’s operational performance.

• Lease Termination Resulting From Purchase of Office Building: The Company views the non-cash, one-time gain associated with the termination of its lease at 50 Fremont to be a discrete item. Management believes that the exclusion of the gains provides investors an enhanced view of the Company’s operational performance.

• Income Tax Effects and Adjustments: During fiscal 2015, the Company began to compute and utilize a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of non-recurring and period-specific items such as changes in the tax valuation allowance and tax effects of acquisitions-related costs, since each of these can vary in size and frequency. When projecting this long-term rate, the Company evaluated a three-year financial projection that excludes the impact of the following non-cash items: Stock-Based Expenses, Amortization of Purchased Intangibles, Amortization of Acquired Leases, Amortization of Debt Discount, Gains/Losses on the sales of land and building improvements, Gains/Losses on Conversions of Debt, and Termination of Office Leases. The projected rate also assumes no new acquisitions in the three-year period, and takes into account other factors including the Company’s current tax structure, its existing tax positions in various jurisdictions and key legislation in major jurisdictions where the Company operates. The non-GAAP tax rate is 36.5%. The Company intends to re-evaluate this long-term rate on an annual basis or if any significant events that may materially affect this long-term rate occur. This long-term rate could be subject to change for a variety of reasons, for example, significant changes in the geographic earnings mix including acquisition activity, or fundamental tax law changes in major jurisdictions where the Company operates.

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"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income (loss), earnings per share, expected revenue run rate, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, amortization of acquired leases and debt discount, non-cash interest expense and gains/losses on the conversions of debt, gains/losses on the sales of land and building improvements, termination of operating lease, shares outstanding, and changes in deferred tax asset valuation allowances. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in the company’s financial and operating results; the company’s rate of growth and anticipated revenue run rate, including the company’s ability to convert deferred revenue and unbilled deferred revenue into revenue and, as appropriate, cash flow, and the continued growth and ability to maintain deferred revenue and unbilled deferred revenue; errors, interruptions or delays in the company’s service or the company’s Web hosting; breaches of the company’s security measures; the financial impact of any previous and future acquisitions; the nature of the company’s business model; the company’s ability to continue to release, and gain customer acceptance of, new and improved versions of the company’s service; successful customer deployment and utilization of the company’s existing and future services; changes in the company’s sales cycle; competition; various financial aspects of the company’s subscription model; unexpected increases in attrition or decreases in new business; the company’s ability to realize benefits from strategic partnerships and investments; the emerging markets in which the company operates; unique aspects of entering or expanding in international markets, the company’s ability to hire, retain and motivate employees and manage the company’s growth; changes in the company’s customer base; technological developments; regulatory developments; litigation related to intellectual property and other matters, and any related claims, negotiations and settlements; unanticipated changes in the company’s effective tax rate; factors affecting the company’s outstanding convertible notes and revolving credit facility; fluctuations in the number of shares we have outstanding and the price of such shares; foreign currency exchange rates; collection of receivables; interest rates; factors affecting our deferred tax assets and ability to value and utilize them, including the timing of when we once again achieve profitability on a pre-tax basis; the potential negative impact of indirect tax exposure; the risks and expenses associated with the company’s real estate and office facilities space; and general developments in the economy, financial markets, and credit markets.

Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

About Salesforce

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.