Marketing How CRM Automation Can Help Boost Your Marketing ROI Adam Wise December 1, 2021 Salesforce Lead Solutions Engineer Adam Wise explains how to achieve a big improvement to your overall marketing ROI with CRM automation. CRM Digital Transformation Marketing Automation IT How IT Leaders Can Automate CRM Reports and Drive Innovation Kai Xue October 11, 2021 IT plays a critical role in automating CRM reports and dashboards for businesses and in delivering unique insights to leaders. CRM IT Manufacturing Modern Forecasting Technology: Changing the Game for Manufacturers Taskeen Singh October 8, 2021 Using a cloud-based system, you can collect data from disjointed ERPs, organise it to provide a single source of truth, and put it to work. CRM Data Digital Transformation Customer Relationships Hyper-personalisation Made Easy With Salesforce and MuleSoft Salesforce October 5, 2021 With clicks, not code, MuleSoft can integrate applications and legacy systems into Salesforce CRM to create a single source of truth. Customer Experience CRM IT Agentforce Sales How to Build an Integrated Real Estate CRM for Tenant Management Pardha Sardhi K September 28, 2021 Here’s how you can use Salesforce to build an integrated real estate CRM for tenant management in five steps. CRM Digital Transformation Pardot Customer Relationships 5 Ways a CRM Can Help Financial Services Close the Personalisation Gap Sonny Santos September 27, 2021 Digital technologies such as CRM for financial services are key to creating personalised experiences in banking and insurance. Financial Services Personalization Customer Relationships Customer Relationships 4 Ways To Ensure Your Experience Metrics Stay Customer-Centric Ian Douglas September 21, 2021 It’s time to expand experience KPIs. Learn how to get the most value from your CRM with four customer-centric tips for measuring success. Service Cloud Customer Experience CRM IT The Winter ’22 Release Preview Is Here Amanda Lane September 15, 2021 The Winter ’22 Release preview connects customers, employees, and partners with the conversations, apps, and data that powers their work. CIO CRM IT Customer Experience Customers Want Connected Experiences. Data Integration Does Just That Mai Le September 7, 2021 Ready to grow? MuleSoft uses APIs to work with Salesforce, Slack, Tableau, and more to create the connected experiences you want — fast. CRM Data Management Customer Relationships Customer Relationships The State of CRM Reveals Top Asia-Pacific Trends and Opportunities Divisha Gupta September 6, 2021 Here’s how teams in the APAC region use CRM, the key challenges they face, and opportunities for businesses to maximise their use of CRM. Research Thought Leadership Customer Relationships
Marketing How CRM Automation Can Help Boost Your Marketing ROI Adam Wise December 1, 2021 Salesforce Lead Solutions Engineer Adam Wise explains how to achieve a big improvement to your overall marketing ROI with CRM automation. CRM Digital Transformation Marketing Automation
IT How IT Leaders Can Automate CRM Reports and Drive Innovation Kai Xue October 11, 2021 IT plays a critical role in automating CRM reports and dashboards for businesses and in delivering unique insights to leaders. CRM IT
Manufacturing Modern Forecasting Technology: Changing the Game for Manufacturers Taskeen Singh October 8, 2021 Using a cloud-based system, you can collect data from disjointed ERPs, organise it to provide a single source of truth, and put it to work. CRM Data Digital Transformation
Customer Relationships Hyper-personalisation Made Easy With Salesforce and MuleSoft Salesforce October 5, 2021 With clicks, not code, MuleSoft can integrate applications and legacy systems into Salesforce CRM to create a single source of truth. Customer Experience CRM IT
Agentforce Sales How to Build an Integrated Real Estate CRM for Tenant Management Pardha Sardhi K September 28, 2021 Here’s how you can use Salesforce to build an integrated real estate CRM for tenant management in five steps. CRM Digital Transformation Pardot
Customer Relationships 5 Ways a CRM Can Help Financial Services Close the Personalisation Gap Sonny Santos September 27, 2021 Digital technologies such as CRM for financial services are key to creating personalised experiences in banking and insurance. Financial Services Personalization Customer Relationships
Customer Relationships 4 Ways To Ensure Your Experience Metrics Stay Customer-Centric Ian Douglas September 21, 2021 It’s time to expand experience KPIs. Learn how to get the most value from your CRM with four customer-centric tips for measuring success. Service Cloud Customer Experience CRM
IT The Winter ’22 Release Preview Is Here Amanda Lane September 15, 2021 The Winter ’22 Release preview connects customers, employees, and partners with the conversations, apps, and data that powers their work. CIO CRM IT
Customer Experience Customers Want Connected Experiences. Data Integration Does Just That Mai Le September 7, 2021 Ready to grow? MuleSoft uses APIs to work with Salesforce, Slack, Tableau, and more to create the connected experiences you want — fast. CRM Data Management Customer Relationships
Customer Relationships The State of CRM Reveals Top Asia-Pacific Trends and Opportunities Divisha Gupta September 6, 2021 Here’s how teams in the APAC region use CRM, the key challenges they face, and opportunities for businesses to maximise their use of CRM. Research Thought Leadership Customer Relationships