3 Success Stories of Digital Transformation in Asia
Find out how three small businesses in Asia achieved digital transformation success amidst the COVID-19 pandemic.
How To Break Down the Complexity of B2B Commerce
B2B purchases don’t have to be complex. Learn how Salesforce can help you provide an intuitive buying experience for your customers.
Infographic: What Customer Connection Means Now
More customers believe a company’s trustworthiness matters more now than a year ago. Here's what companies can do to build trust with customers.
Meet Gratiano Yeung: Transforming Service by Delighting Customers
Gratiano Yeung of Roojai.com talks about her passion for customer service, innovation, and technology, which made her one of Asia’s most respected CCOs.
7,000+ Service Pros Share How Businesses Can Empower Them for Success
Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success.
How Growing Small Businesses Are Preparing for Future Crises
Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations.
7,000+ Service Pros Tell Us How To Deliver Service That Customers Love
Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos.
Thailand SMBs Turn To Tech as More Customers Interact Online
More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment.
How Customer Engagement Has Changed, According To 15,600 of Them
Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. Learn more from our 2020 State of the Connected Customer report.
Infographic: 5 Ways WhatsApp Can Help Scale Your Conversations
Today's ultra-connected customers expect service delivered on their terms. Here’s how WhatsApp can help businesses be there for customers in their moments of need.