Most companies will not build their own LLM. We’re sharing the universal challenges of off-the-shelf LLMs and how to address them.
When companies don’t have a single record of customer activity, interactions are impersonal, disjointed, outdated and, often, just plain annoying. Here's how to avoid that.
Marketers know it’s important to reach customers in “real time.” It’s time to define what that really means.
