3 Ways to Take Your Self-Service Customer Service From ‘Meh’ to Marvelous — Quickly
Uplevel your self-service customer support with these simple tweaks.
Insurance Companies in Southeast Asia are Unlocking New Opportunities with AI
Insurance companies are leveraging digital insurance platforms and AI to convert challenges into opportunities.
AI Isn’t Taking Your Job — It’s Setting You Up For a Better One (Here Are 12)
AI and generative AI are helping create a variety of new careers, from prompt engineer to AI trainer. Here are 12 new and upcoming roles, and tips for how to prepare for them.
What Should Be First on Your Company’s AI Agenda?
The best way to make sure your AI implementation is strategic and effective is to have clear business goals, and to ask the right questions.
This Company Saved Millions with AI – Here’s How
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
35 Inspiring Quotes About Artificial Intelligence
Top AI quotes from artificial intelligence experts on business impact, sales, workforce readiness, the future of work, trust, ethics, and privacy.
Generative AI Regulations – What They Could Mean For Your Business
Get the latest news around generative artificial intelligence regulations and insights from our director of global public policy on how it can affect your business.
How To Unlock the Power of Generative AI Without Building Your Own LLM
Large language models are the foundation for today's groundbreaking AI applications. Instead of training an LLM on a massive dataset, save time by using an existing model with smart prompts grounded in your data. Here’s how.
Is Your Generative AI Making Things Up? 4 Ways To Keep It Honest
Generative AI sometimes returns incorrect information, known colloquially as “AI hallucinations.” Here’s what you can do to protect your business and customers.
Why Is Generative AI Important for Business?
Salesforce AI experts discuss six areas where generative AI will have a huge impact on the business world.