7,000+ Service Pros Tell Us How To Deliver Service That Customers Love
Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos.
Why SaaS Marketplaces Are Gaining in Popularity
Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check.
Thailand SMBs Turn To Tech as More Customers Interact Online
More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment.
How Customer Engagement Has Changed, According To 15,600 of Them
Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. Learn more from our 2020 State of the Connected Customer report.
Small Businesses Lean Into Tech and Customers During COVID-19 Pandemic
Learn how 2,300+ small and medium-sized businesses worldwide have shifted their business operations amidst the pandemic.
How To Use Data To Boost Growth Marketing
We spoke with 1,000 marketers about how they’re responding to the new growth mandate, the challenges they’re facing with data integration and analysis, and more.
Over 20,000 New Jobs in Thailand by 2024 in the Salesforce Economy
The Salesforce ecosystem can generate job growth, even during the pandemic. Learn how that’s possible and why employees need to reskill to benefit from this growth.
What Does Salesforce Do?
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
The 6th State of Marketing Report Uncovers Trends to Navigate Change
The State of Marketing report presents the insights of nearly 7,000 marketing leaders across the globe.