Report: Making Singapore’s Workforce Digitally Ready
Learn more about the state of digital skilling across industries in Singapore.
Salesforce + Tableau: A Potent Pairing for Data-Driven Success
When businesses combine the power of Salesforce, the insight of Tableau, and a healthy data culture, there is no limit to their success. Learn more.
How To Sell Better in 2021
Sales experts and leaders from ASEAN share tips on negotiation, lead generation, social selling, and more.
Customer Effort Score Cracks the Top 5 Most-Measured Service Metrics
Service teams are measuring how much work it takes for a customer to get the information they need. Here's how to improve customer effort score.
8 Retail Trends and Predictions for 2021
Eight Salesforce leaders predict what’s in store for the retail industry in 2021 and beyond.
New Research: Is CRM the Secret To Connecting Your Business Silos?
Salesforce and Forrester Consulting evaluated the use of CRM across industries to understand how businesses are evolving to become more customer-centric.
How To Break Down the Complexity of B2B Commerce
B2B purchases don’t have to be complex. Learn how Salesforce can help you provide an intuitive buying experience for your customers.
Infographic: What Customer Connection Means Now
More customers believe a company’s trustworthiness matters more now than a year ago. Here's what companies can do to build trust with customers.
7,000+ Service Pros Share How Businesses Can Empower Them for Success
Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success.
3 Things Top Sales Reps do to Succeed in the New Normal
Even amidst a pandemic, there are sales reps who are performing well and having great customer relationships. Here’s what they are doing right.