Service

With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities.

Resolving cases today requires speed, efficiency, and empathy. With AI and service representatives, you can have it all.

Identify your service strategy and see how AI agents can be better together with your service team

Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.

Agentforce tackles intricate queries and more on its own to transform your B2B customer service.

With AI, you can enhance every aspect of customer experience, resulting in higher satisfaction and stronger loyalty.

Customers expect top-notch service, and delivering it brings big benefits. Here’s how to ensure your customer service always hits the mark.

Imagine if you could spend your workday actually getting work done, and not waste time on low-value tasks like searching for benefits information or payroll documents. With the help of AI, this is…

Strategies for building an effective training program and equipping your employees to work alongside AI.

Chatbots or artificial intelligence chats are customer service’s new best friends. AI-powered chat assistants are becoming an integral part of our daily lives. Whether we’re seeking customer support or streamlining work processes, these…