Small Business Blog 5 Types of AI Agents To Grow Your Business Brett Grossfeld November 27, 2025 Understand the different types of AI agents and see how they can help you enhance productivity. Startups Small Business Artificial Intelligence Artificial Intelligence Blog How Do You Know if Your AI Agent Is Doing a Good Job? Laura Hilgers November 27, 2025 Evaluation tools for agents are still an emerging technology, but there are plenty of ways to assess your agent’s performance today. Generative AI Artificial Intelligence Agentforce Data Culture Blog The Definitive Data Glossary for Business Leaders Andy Cotgreave November 27, 2025 This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI. Salesforce Platform Customer Experience Analytics Salesforce on Salesforce Blog 2 Million Conversations Handled by Agentforce, and We’re Just Getting Started Jim Roth November 27, 2025 How Agentforce helps humans and AI agents achieve more together, helping to deliver faster answers and deeper impact. Best Practices Data Culture IT Salesforce on Salesforce Blog 3 Things We Learned About Using Data 360 To Unify Our Data Justin Lafferty November 25, 2025 We built Data 360 to get a unified view of the customer journey, and now it powers our apps, flows, and agents. Here’s what we learned along the way. Data Culture Data Thought Leadership Small Business Blog From Dreamforce To Your Door: 3 AI Takeaways For SMBs Nicole Watson Mahvish Khan November 25, 2025 Your Dreamforce takeaways are here: three key insights for startups and small businesses from this year’s conference. Dreamforce Startups Small Business Agentic AI Your AI Agent Works, But Do Your Users Think It’s Worth It? Michelle Tabart October 31, 2025 Design research shows that improving your users’ perception of value is the key to adoption. Learning from AI agent pain points can help. Artificial Intelligence Agentforce Designer Designer Blog What is Experience Architecture and Why You Can’t AI Without It JoEllen Kames October 31, 2025 How we think about user interfaces has shifted from static designs to creating ‘invisible’ systems that generate experiences on the fly. Agentforce Architect Designer Salesforce on Salesforce Blog 100 Million Missed Opportunities Later, We Found a Better Way To Sell Lisa Lee October 31, 2025 There's not enough manpower, or hours in the day, to follow up on the thousands of sales prospects coming onto our radar every day. Agentforce changed the game. Sales Cloud Sales Generative AI CRM Analytics Blog The Agentic Enterprise Starts With What You Already Have Southard Jones October 29, 2025 How open analytics interoperability empowers businesses to unlock AI-driven insights without starting from scratch. Analytics CRM Analytics Data Analyst
Small Business Blog 5 Types of AI Agents To Grow Your Business Brett Grossfeld November 27, 2025 Understand the different types of AI agents and see how they can help you enhance productivity. Startups Small Business Artificial Intelligence
Artificial Intelligence Blog How Do You Know if Your AI Agent Is Doing a Good Job? Laura Hilgers November 27, 2025 Evaluation tools for agents are still an emerging technology, but there are plenty of ways to assess your agent’s performance today. Generative AI Artificial Intelligence Agentforce
Data Culture Blog The Definitive Data Glossary for Business Leaders Andy Cotgreave November 27, 2025 This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI. Salesforce Platform Customer Experience Analytics
Salesforce on Salesforce Blog 2 Million Conversations Handled by Agentforce, and We’re Just Getting Started Jim Roth November 27, 2025 How Agentforce helps humans and AI agents achieve more together, helping to deliver faster answers and deeper impact. Best Practices Data Culture IT
Salesforce on Salesforce Blog 3 Things We Learned About Using Data 360 To Unify Our Data Justin Lafferty November 25, 2025 We built Data 360 to get a unified view of the customer journey, and now it powers our apps, flows, and agents. Here’s what we learned along the way. Data Culture Data Thought Leadership
Small Business Blog From Dreamforce To Your Door: 3 AI Takeaways For SMBs Nicole Watson Mahvish Khan November 25, 2025 Your Dreamforce takeaways are here: three key insights for startups and small businesses from this year’s conference. Dreamforce Startups Small Business
Agentic AI Your AI Agent Works, But Do Your Users Think It’s Worth It? Michelle Tabart October 31, 2025 Design research shows that improving your users’ perception of value is the key to adoption. Learning from AI agent pain points can help. Artificial Intelligence Agentforce Designer
Designer Blog What is Experience Architecture and Why You Can’t AI Without It JoEllen Kames October 31, 2025 How we think about user interfaces has shifted from static designs to creating ‘invisible’ systems that generate experiences on the fly. Agentforce Architect Designer
Salesforce on Salesforce Blog 100 Million Missed Opportunities Later, We Found a Better Way To Sell Lisa Lee October 31, 2025 There's not enough manpower, or hours in the day, to follow up on the thousands of sales prospects coming onto our radar every day. Agentforce changed the game. Sales Cloud Sales Generative AI
CRM Analytics Blog The Agentic Enterprise Starts With What You Already Have Southard Jones October 29, 2025 How open analytics interoperability empowers businesses to unlock AI-driven insights without starting from scratch. Analytics CRM Analytics Data Analyst