Customer Experience Meet Gratiano Yeung: Transforming Service by Delighting Customers Nichola Palmer December 29, 2020 Gratiano Yeung of Roojai.com talks about her passion for customer service, innovation, and technology, which made her one of Asia’s most respected CCOs. Customer Satisfaction Customer Service Trailblazer Story Service Cloud 7,000+ Service Pros Share How Businesses Can Empower Them for Success Salesforce December 23, 2020 Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success. Customer Experience Customer Service Research Future of Work 3 Things Top Sales Reps do to Succeed in the New Normal Salesforce December 22, 2020 Even amidst a pandemic, there are sales reps who are performing well and having great customer relationships. Here’s what they are doing right. Sales Research Business As A Platform For Change This Is What Makes Salesforce One of the Best Workplaces in Singapore Sujith Abraham December 21, 2020 Salesforce believes in purpose beyond profit. Find out how we’ve helped our employees and the Singapore community overcome the challenges of 2020. Salesforce Culture Salesforce Ohana Service Cloud 7,000+ Service Pros Tell Us How To Deliver Service That Customers Love Salesforce December 16, 2020 Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos. Customer Experience Customer Service Research Digital Transformation How Growing Small Businesses Are Preparing for Future Crises Salesforce December 16, 2020 Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations. Customer Experience Customer Satisfaction Digital Transformation Digital Transformation How Salesforce and Its Partners Are Building the Workforce of Tomorrow Charles Woodall December 15, 2020 Find out how Global Talent Centres in Asia are helping our partners to build the next wave of talent and deliver digital transformation. Partners Appexchange Why SaaS Marketplaces Are Gaining in Popularity Salesforce December 14, 2020 Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check. Apps Research Digital Transformation Thailand SMBs Turn To Tech as More Customers Interact Online Salesforce December 9, 2020 More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment. Customer Experience Customer Satisfaction Digital Transformation Customer Success How To Succeed in the All-Digital, Work-From-Anywhere World Salesforce December 7, 2020 Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and incredible guests in the Dreamforce to You Keynote. Digital Transformation Dreamforce Events
Customer Experience Meet Gratiano Yeung: Transforming Service by Delighting Customers Nichola Palmer December 29, 2020 Gratiano Yeung of Roojai.com talks about her passion for customer service, innovation, and technology, which made her one of Asia’s most respected CCOs. Customer Satisfaction Customer Service Trailblazer Story
Service Cloud 7,000+ Service Pros Share How Businesses Can Empower Them for Success Salesforce December 23, 2020 Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success. Customer Experience Customer Service Research
Future of Work 3 Things Top Sales Reps do to Succeed in the New Normal Salesforce December 22, 2020 Even amidst a pandemic, there are sales reps who are performing well and having great customer relationships. Here’s what they are doing right. Sales Research
Business As A Platform For Change This Is What Makes Salesforce One of the Best Workplaces in Singapore Sujith Abraham December 21, 2020 Salesforce believes in purpose beyond profit. Find out how we’ve helped our employees and the Singapore community overcome the challenges of 2020. Salesforce Culture Salesforce Ohana
Service Cloud 7,000+ Service Pros Tell Us How To Deliver Service That Customers Love Salesforce December 16, 2020 Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos. Customer Experience Customer Service Research
Digital Transformation How Growing Small Businesses Are Preparing for Future Crises Salesforce December 16, 2020 Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations. Customer Experience Customer Satisfaction Digital Transformation
Digital Transformation How Salesforce and Its Partners Are Building the Workforce of Tomorrow Charles Woodall December 15, 2020 Find out how Global Talent Centres in Asia are helping our partners to build the next wave of talent and deliver digital transformation. Partners
Appexchange Why SaaS Marketplaces Are Gaining in Popularity Salesforce December 14, 2020 Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check. Apps Research
Digital Transformation Thailand SMBs Turn To Tech as More Customers Interact Online Salesforce December 9, 2020 More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment. Customer Experience Customer Satisfaction Digital Transformation
Customer Success How To Succeed in the All-Digital, Work-From-Anywhere World Salesforce December 7, 2020 Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and incredible guests in the Dreamforce to You Keynote. Digital Transformation Dreamforce Events