Pratik Desai

I am the Head of Applied AI at ListEngage, where I help organisations unlock the power of Salesforce and AI to deliver more personalised, intelligent customer experiences at scale.

With deep roots in both the Salesforce ecosystem and AI innovation, I’ve spent over a decade bridging the gap between data, strategy, and human behavior. From Marketing Cloud to Data Cloud to predictive models and automation, my focus is helping businesses turn complexity into clarity—and AI into actual results.

You’ll find me chasing my daughter around the yard, tinkering with a side project, or recharging with my wife and a good homemade meal.