We remove the risk of IT transformation by putting
your customers before complexity
We remove the risk of IT transformation by putting your customers before complexity
The primary role of IT Transformation this year is to deliver operational excellence with cost efficiency. We do this in the context of responsible, value driven outcomes that focus on sustainability, diversity and inclusion. Salesforce will help you transform not just ‘for your customers’ but ‘with your customers’ by delivering a truly customer-centric digital ecosystem that combines customers, corporate stakeholders, partners and technology solutions in a single platform. By breaking down IT siloes, simplifying technologies and being ‘always agile’ we will enable your business to transform faster and right across the customer lifecycle.
Be inspired by Trailblazers who are succeeding with Salesforce
Be inspired by Trailblazers who are succeeding with Salesforce
BBVA
BBVA is transforming to enable their customers to fulfill their life goals
Hear how BBVA has transformed their technology stack and is driving unprecedented loyalty by providing actionable insights to their customers, so they can make better decisions and reach their life goals.
ORIX
ORIX reimagines the future of fleet with new apps and digital efficiencies
ORIX’s focus on digitisation, innovating with apps and preparing for the future has helped put the business in a strong position as it navigates challenges related to COVID-19.
The Warehouse Group
The Warehouse Group transforms for a sustainable and digital future
As the largest retail group in New Zealand, The Warehouse Group is working with Salesforce to simplify processes and create new capabilities whilst providing personalised service where it’s needed.
Discover the latest trends from top leaders in A/NZ and around the world
Report
2020 APAC Employee Engagement Report
With insights from 3,000+ responses of IT decision makers and office workers across Australia, Singapore and India, this report provides key insights that are critical to IT leaders as their organisations accelerate out of the current crisis. Including how technology can improve employee engagement.
Report
MuleSoft Connectivity Benchmark Report
MuleSoft surveyed 800 global IT leaders on the state of connectivity and digital transformation. The study revealed that IT teams that use APIs to develop new projects or integrations saw a significant increase in productivity, innovation, and agility, and a significant decrease in their operational costs.
Blog
How to make IT a Business Partner
“If you don’t understand both the business and the people, you simply cannot put together a technology strategy.” Richard Hilliard from ORIX on how IT leaders can become essential partners in their business.
Put customers at the heart of all you do with Customer 360.
Salesforce Customer 360 empowers your marketing, sales, commerce, service, and IT departments to work as one. That enables your company to deliver the personalised experiences customers love and build lasting, trusted relationships.
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Stay up to date with Insights from our Salesforce Events and Conversations
See how Salesforce innovations are helping businesses around the globe transform by improving customer experiences, fostering a greater sense of community and delivering more personal, efficient services
Success anywhere, Dreamforce everywhere
Join us for a global family reunion streaming live on Salesforce+. From inspiring keynotes and sessions, to visionary thinking, to discovering the future of technology, to actually changing the world, it’s an empowering few days.
How NAB combines business and IT transformation
Pip Marlow and Russel Howcroft are joined by Simon Southwell from National Australia Bank to discuss IT Transformation, customer centricity and technology as an enabler for personalised experiences.
Navigating Telstra’s business transformation
Pip Marlow and Russel Howcroft are joined by Kieran O'Meara from Telstra to discuss the complexity of Business Transformation and ensuring you thrive and not just survive.
Business as a Platform for Change: Move Fast and Fix Things
A lot has changed in the past few months. But business remains the greatest platform for change. As a leader, you have the power to influence your customers and community in profound new ways. Let's bring doing well and doing good, together. Let's bring value and values together. It's time for a new era of business. Let's build it, together.
Salesforce is dedicated to help you
achieve your IT transformation goals.
Salesforce is dedicated to help you achieve your IT transformation goals.
Contact our team of experts to understand how Salesforce can help with your technology transformation, keeping your customers at the centre
