Exceeds Guidance Across All Metrics; Subscription & Support Revenue up 11% Y/Y, 9% in CC

SAN FRANCISCO, Calif. – September 3, 2025 – Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced results for its second quarter fiscal 2026 ended July 31, 2025.

Results

• Second quarter revenue of $10.2 billion, up 10% year-over-year (“Y/Y”) and 9% in constant currency (“CC”)
• Second quarter subscription & support revenue of $9.7 billion, up 11% Y/Y and 9% in CC
• Current remaining performance obligation of $29.4 billion, up 11% Y/Y and 10% in CC
• Second quarter GAAP operating margin of 22.8% and non-GAAP operating margin of 34.3%
• Returned $2.6 billion to shareholders, including $2.2 billion in share repurchases and $399 million in dividends
• Announced $20 billion increase to Salesforce’s existing share repurchase program, bringing the total authorized to $50 billion

“We delivered an outstanding quarter to close out the first half of the year, with strong performance across revenue, margin, cash flow, and cRPO—and we remain on track for fiscal 2026 to be a record year with nearly $15 billion in operating cash flow,” said Marc Benioff, Chair and CEO, Salesforce. “These results reflect the success of our customers—like Pfizer, Marriott, and the U.S. Army—who are transforming into agentic enterprises, where humans and AI agents work side by side to reimagine workflows, accelerate productivity, and deliver customer success.”

“Our second quarter results highlight our ability to drive profitable growth while helping our customers and ourselves become agentic enterprises,” said Robin Washington, President and Chief Operating and Financial Officer, Salesforce. “We exceeded all our financial targets while achieving our tenth consecutive quarter of operating margin expansion, delivering strong returns and maximizing value for our customers and shareholders.”

Business Highlights

• Data Cloud and AI annual recurring revenue over $1.2 billion, up 120% Y/Y
• Salesforce has closed over 12,500 deals since launching Agentforce, of which over 6,000 are paid
• Over 40% of Data Cloud and Agentforce Q2 bookings came from existing customer expansion
• In Q2, closed over 60 deals greater than $1 million that include both Data Cloud and AI
• Service and Platform were in all Q2 Top 10 Deals
• On help.salesforce.com, Agentforce has handled over 1.4 million requests

Guidance

• Initiates third quarter FY26 revenue guidance of $10.24 billion to $10.29 billion, up 8% – 9% Y/Y and 8% in CC
• Raises low end of full year FY26 revenue guidance to $41.1 billion to $41.3 billion, up 8.5% – 9% Y/Y and 8% in CC
• Updates full year FY26 GAAP operating margin guidance to 21.2%, and raises non-GAAP operating margin guidance to 34.1%
• Raises full year FY26 operating cash flow growth guidance to approximately 12% to 13% Y/Y

Salesforce’s guidance includes GAAP and non-GAAP financial measures. The following tables summarize Salesforce’s guidance for the third quarter fiscal 2026 and full-year fiscal 2026:

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The following is a per share reconciliation of GAAP diluted net income per share to non-GAAP diluted net income per share guidance for the next quarter and the full year:

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For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Management will provide further commentary around these guidance assumptions on its earnings call.

Product Releases and Enhancements

Salesforce releases major updates for our core platform and apps three times a year, with additional updates happening regularly across our portfolio. These releases are a result of significant research and development investments made over multiple years, and are designed to help customers drive cost savings, boost efficiency, and build trust.

Salesforce leaders will participate in a Q2 FY26 Product and Innovation Overview webinar on Friday, September 5, 2025, at 10:00 AM PT / 1:00 PM ET. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor. 

To learn more about our newest innovations and product release highlights, including our latest Summer 2025 Product Release, see FY26 Q2 Product Releases and Announcements at https://www.salesforce.com/news/stories/fy26-q2-highlights/ and see our latest major release at www.salesforce.com/releases.

Environmental, Social, and Governance (ESG) Strategy

To learn more about our latest initiatives and priorities, review our Stakeholder Impact Report at https://salesforce.com/stakeholder-impact-report.

Quarterly Conference Call 

Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.