Announces Timing of its Fiscal First Quarter Financial Results Announcement

Earnings results to be released on May 18, 2005, after the market close

SAN FRANCISCO — May 04, 2005 — [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that its first quarter fiscal year 2006 results will be released on Wednesday, May 18th, after the close of the market. The company will host a conference call at 2:00 p.m. (PDT) / 5:00 p.m. (EDT) to discuss the financial results with the investment community. A live web broadcast of the event will be available on the Investor Relations website at A live dial-in is available at 800-967-7185 or 719-457-2634, passcode 4081123. A 48-hour replay will be available at 888-203-1112 or 719-457-0820, passcode 4081123.

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