Learn how AI, automation, and unified data are helping Indian banks reimagine customer and employee experiences
author name
Smriti Saxena
My Background
Smriti Saxena has spent the last 14 years mastering the lifecycle of financial software — from the initial pitch to the final deployment across CRM, collections, LMS, LOS, Data Strategy and AI. Her background involves deep-dive implementation and high-level sales strategy for major financial players. Holding 5 Salesforce certifications and a TOGAF certification, her goal is to demystify emerging technologies in the financial domain and share actionable insights for fellow professionals.
